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  #121 (permalink)  
Old 04-02-2008, 03:28 PM
DarkKnightlives DarkKnightlives is offline
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it was an awesome deal I am so glad I got in on it I bought some great pieces for half of what I would have had to pay and this way was able to actaully buy what i wanted, I only hope they sell alot so we have more opportunites to buy from them
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Disappointed & disgusted
  #122 (permalink)  
Old 04-02-2008, 03:43 PM
Litenin Litenin is offline
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Default Disappointed & disgusted

Well, don't get your hopes up that the items you ordered may arrive.

Yesterday, I receive an email that the 2 Life-Size Scarecrows have shipped via FedEx.

Today, I receive another email to confirm that Gemmy has porcessed my refund for the scarecrows. This is the explanation:

"Notes: due to overwhelming demand, we no longer have #27928 in stock. We
will send you live tracking numbers for the items you PREORDERED in July."

I can just see it now. Come July I'll be getting similar emails confirming my refunds because all the pre-order items are now out of stock. I should have known those prices were too good to be true.

I emailed Gemmy through Amazon for an explanation. I post the reply if I get one.
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  #123 (permalink)  
Old 04-02-2008, 08:14 PM
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Oh my goodness, that is awful. I was going to get the scarecrows as well. I know my monster has been shipped to Dave in the Grave. I am waiting on a pre-order in July, getting nervous. When did you order your stuff Litenin? The one consulation is the pre-order stuff is a new line and they should have lots.
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  #124 (permalink)  
Old 04-03-2008, 04:44 AM
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Lady of Chamberwell Manor Lady of Chamberwell Manor is offline
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Well, I got my hopes up for no reason... The shipment that amazon.com called me to schedule was in fact something that I ordered from Target - no clue why amazon was scheduling the delivery, but it sure got my hopes up. Now I'm back with you all waiting for July....
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  #125 (permalink)  
Old 04-03-2008, 02:26 PM
Litenin Litenin is offline
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Here is the messsage I sent to Gemmy through Amazon:
"I am having a real big problem understanding what is going on. I placed my order back on March 6, 2008. My credit card is charged for the entire order immediately, including the pre-order items not expected to ship until July.
I receive an email on April 1, 2008 that the 1 set of 2 Life-Size Scarecrows has shipped from Gemmy Store via FedEx. Now on April 2, 2008 I get another email that I have been given a refund for the above listed item that supposedly already shipped. I would like an explanation. I am very displeased that I will not be receiving the items I ordered almost 1 month ago because now all of a sudden you appear to be out of stock."

And here is the reply I got today:
"I am sorry for the confusion, let me try to clear it up for you. As referenced in the bullet points for the PREORDERED items and then again on the email confirmation, the PREORDERED items are paid for IMMEDIATELY along with any additional inventory, as we have to place the order with our factory. Amazon sends us the order after it verifies the funds - which would charge your card. We have been processing all the orders over the last few weeks (and it has been a TON of order) - unfortunately, some items were oversold due to their popularity. We refunded the item price and the shipping price of the oversold item. Amazon's system only allows refunds after the item has cleared - which means it there isn't a way to refund without confirming the item. We refunded the money to your card when it was determined that no new inventory would be available to substitute for that oversold item. Your PREORDERED merchandise has been ordered and will ship in July as promised on the site. Please let me know if this clears up the confusion - if not, please email me back.

Thank you.
Sharlene Jenner"

I just guess I will have to keep my fingers crossed that my PREORDERED items don't end up "oversold due to their popularity" come July.
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  #126 (permalink)  
Old 04-03-2008, 06:12 PM
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halloweengoddessrn halloweengoddessrn is offline
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I just went to the site and all items are out of stock... :-(
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  #127 (permalink)  
Old 04-03-2008, 07:20 PM
DarkKnightlives DarkKnightlives is offline
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I think whats going on is this, there are some items that they are liquidating, those when sold out or oversold are gone, then there are the pre-orders which will now be made and sent to you when available. If they arent making anymore of the oversold items they cant send you any in the future
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  #128 (permalink)  
Old 04-03-2008, 09:10 PM
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hallorenescene hallorenescene is offline
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litenin, that is really to bad. i have had it happen to me and it is a real let down. i feel they should be more on top of things so you know they are out and don't order. mine was with a different company though. about 5 months later they relisted some that i couldn't get. it made me mad that they got some more in and didn't put me on back order. i haven't done business with that company since. i don't want the same thing to happen again. of course this wasn't a halloween site. who knows then. guess it would depend on how bad i wanted the item and the price. anyway, sorry it happened to you.
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  #129 (permalink)  
Old 04-04-2008, 08:37 AM
DarkKnightlives DarkKnightlives is offline
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you can also try buyinflatables.com, they have some Gemmy animation, the prices were better after Halloween w/free shipping but they increased the price on some discontiued items there, but still better than retail
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No worries on pre-orders, thanks Gemmy
  #130 (permalink)  
Old 04-10-2008, 03:13 AM
jgc106 jgc106 is offline
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Thumbs up No worries on pre-orders, thanks Gemmy

Well, in case you haven't seen it, here is the latest post on the Gemmy website:

Store News












At this time, we have exhausted our in-stock inventory to sell in our Gemmy Amazon store. Please sign up for our email list at www.gemmy.com and we will let you know when new merchandise is listed. You can always purchase our in-season items at your favorite retailers nationwide. Please visit Gemmy.com to see what cool products are available now!

If you have already ordered from us - in-stock items will be shipped to you within the next 2-3 weeks. All PREORDERED merchandised has been ordered and will be shipped to you in July. We will send out live tracking numbers for those items closer to the delivery date.

If you wish to purchase more domestic inventory, please contact one of our wholesale distributors: JMarcus.com, Arett's, or Orman's.

For any general questions, please contact us at general@gemmy.com

Thank you for interest in our store and our products!

Well, thanks Gemmy for a 3 month reprieve before I hear it from my wife about more Halloween items and the space they consume in our Garage and Attic. I hope that everyone who pre-ordered gets everything and that you enjoy.

Jonathan
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