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  #131 (permalink)  
Old 04-10-2008, 07:24 AM
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dionicia dionicia is offline
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I bought 4 of the large skeletons and I have so much stuff in the garage for Halloween, I have to figure out where I am going to put em. The good news is I don't have skeletons in my closet. I have them in the living room, the dining room, and the garage. If I ever do get married, he'll never have to worry about me complaining about Halloween stuff in the garage. Most of it is mine.
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  #132 (permalink)  
Old 05-13-2008, 12:40 PM
sledge sledge is offline
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Gemmy is at it again Now they are backing out on pre-ordered items. I must say that there customer service and appreciation is awful. I had been emailing and calling them for two months on missing items only to get the let me check on it routine from sharlene! Now they are not delivering another item I am steaming at them. They unloaded a lot of their junk and backed out on the good items.
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  #133 (permalink)  
Old 05-13-2008, 01:43 PM
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Haunted Host Haunted Host is offline
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Wow. This is terrible for customer relations. I missed out because I waited a little too long, and now I'm almost happy that I missed out. Getting an email saying that something I preordered is no longer available would really anger me.

I wonder if they're going to back out of all direct customer sales for popular life-size items due retail stores complaining about the ability of customers to direct order. I would image that they'd be peeved that items they were selling in their stores for $169-$249 being available for $100 and less would be upsetting to them.
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  #134 (permalink)  
Old 05-13-2008, 04:08 PM
cinders cinders is offline
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Well, I also received an e-mail regarding my pre-order merchandise. It said that due to unforeseen circumstances my order will be delayed until mid-September and that I had to respond to their e-mail if I accept or want a refund. I still want my witch so I did send the reply. I'll hope for the best!
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  #135 (permalink)  
Old 05-13-2008, 05:01 PM
DarkKnightlives DarkKnightlives is offline
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I received the same email about accepting the later delivery date which was fine for me as I still want the items, I dont care when they deliver as long as they deliver before Halloween
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  #136 (permalink)  
Old 05-13-2008, 05:40 PM
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halloween71 halloween71 is offline
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I got the same about jason 9-1/9-15 ship date.I don't care when I get him the price was great as long as I get him.So I replied I wanted to keep my order.
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  #137 (permalink)  
Old 05-14-2008, 07:37 AM
sledge sledge is offline
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The worst thing about it is there bad attitude. They act like they could care less if they have your business or not. I placed two multi orders with them and they failed to produce 4 big items. I hope the stuff does come in September only time will tell ...just not a very reliable companny in my experience
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  #138 (permalink)  
Old 05-14-2008, 09:29 AM
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Dr Morbius Dr Morbius is offline
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They don't care because they don't need to. They are primarily a wholesaler and the only customers they really care about are the distributers and retailers. The only time they make contact with end users is to bait them with a few good items in order to unload alot of merchandise the retailers wont touch. Sucks, but that's wholesale marketing for you.
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  #139 (permalink)  
Old 05-14-2008, 09:48 AM
Sacrilegium Sacrilegium is offline
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I also got an email about delayed shipping on a pre-order item, but I don't mind as long as it gets here.
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  #140 (permalink)  
Old 05-14-2008, 07:47 PM
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Cassie7 Cassie7 is offline
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Yep, I got the same email too and told them I'm willing to wait.
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