I also got the same email on late delivery's. The only thing I did'nt like was they canceled my order completely on my Leatherface. I really wanted that one too.
Well, I just received notice from Amazon that Gemmy had canceled my pre-order of ghastly gentleman and sent me a refund. I hope they fulfill my Jason, Beheaded bride and quivering doorman, I have my fingers crossed
This is the 5th item that they cancelled on me! I feel like I just gave them a no interest loan on all that money. I contacted Sharlene at the company and her reply stated that anyone who bought from Amazon will be the last to get any item and only after every other interest gets theirs! The only people not getting the ghastly gentleman is the people who bought from Amazon. I wish I was told up front that delivery of these items was contingent on surplus only. Man did they cover their butts at our expense. It leaves a sour taste in my mouth with the Gemmy company
Oh yeah I forgot she even blamed earthquakes and the olympics for not delivering. Funny 4 of the cancelled items were before the earthquake. With all the support that haunters give Gemmy you would think they could at least try and do the right thing back. I still have two more items on my list but I am pretty sure I won't get those either.
when i was reading jgc106 post this am , i was so pissed because i know they will cancel all the pre orders now.....they sure did a great marketing strategy to liquidate all their old stuff by offering the pre order on the new items.....what a bunch of jerks , we the small halloween community people here are making them more money by keeping buying all their props , arent we stupid ? espacially since pretty much all the gemmy props i bought in the past years all wore defective or had some kind of malfunction , to think i would learn by now .....but then again we that cannot build animatronics need those tyes of props in retail....
it was to be expected thats the problem that probably all their big compagnies and chain stores probably complained about this too thats why their also not honnoring their pre orders on amazon ???
since i am in Canada someone kind enough pre ordered from me and if they cancel at their suppose delivery date wich is sept 9th it will be too late then for me to turn around and get another source online for the 2 life size delivered to me ....i now wish i listen to my inside voice and asked gemmy for a refund in june for my 2 items , at leat i would have the money to get them in time somewhere else.....
Gemmy customer service and directors should read this threa and see alot of us are pissed at them ....but then again for them we are the small community people ....makes me so angry to see
If I do not receive my items because they are fulfiiling others and we are only getting surplus, I vow to go on a letter writing campaign to the major retailers that carry their animated line to complain about the inferior quality of their items and disappointment in that major retail chain where I have shopped my whole life that they would carry such an inferior product line......., well, you get the idea, don't get mad, get even!!!!!!!!!!
If I do not receive my items because they are fulfiiling others and we are only getting surplus, I vow to go on a letter writing campaign to the major retailers that carry their animated line to complain about the inferior quality of their items and disappointment in that major retail chain where I have shopped my whole life that they would carry such an inferior product line......., well, you get the idea, don't get mad, get even!!!!!!!!!!
i'll sign it
what makes me mad also is the fact that someone else went to the trouble to order it for me because we dont get these props in Canada and they dont seem to see (gemmy) what the trouble we do go trough to get them , they show to date no apreciation for their customers....i hope they dont cancel the bride and the quivering dorman and after delaying once the shipment date from july to september that they at least will honnor those ....
I seriously think they did not anticipate the demand for the products they are selling.
To my mind I already bought and paid for this item! Did they use our money to finance production costs? I bought over a thousand dollars worth of stuff and only got the garbage not the gravy. I guarantee you we will not see any of these items. One by one I have been refunded. starting to foam at the mouth
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