Anyone order from BooCrew?
The items look good and prices look reasonable but the communications, in my experience, leave a lot to be desired.
- put in prepaid order on 6/7/08 for single coffin sitter
- followed up on order on 6/17/08 to get any update
- received reply on 6/18/08 that would ship on 6/20
- sent another update request on 6/27/08 received no reply
- sent another update request on 7/8/08 received no reply
- sent another update request today 7/10/08

So far no goods, no tracking info and no reply to last three inquiries.
I rate that about an "D" in customer service at best.

Freshly Doug

i have purchased from them before and had good luck
you may want to try calling them thats how i was able to get a quick reponse

good luck

Back to me today,. tracking number and thinking they had replied to all the pings.
Sounds like the story is ending well.

Freshly Doug

BooCrew, Rocks, they have great pieces at great prices!!!!! As a vendor I can vouch for Boocrew.

__________________
I'm the Best at what I do, What I do Isn't very NICE!

Doug,

I am sorry it took a little longer then normal to get your product to you. There were 2 unforeseen issues that caused the delay neither were in my control.

I returned all correspondence I received. According to your post I did not respond to 2 emails. I am not sure why I received some but not all of your correspondence.

Anyhow, according to shipping records it shows the product you purchased is in your possession. Is this correct?

__________________
Ken
Boo Crew Production